At Downtown Studioz, we prioritize the privacy and security of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our car, bike, and scooty rental services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

1.1 Personal Information

When you rent a vehicle from Downtown Studioz, we may ask for personal information, including but not limited to:

• Full Name
• Contact Information (Phone number, Email address)
• Government-issued identification (Aadhaar card, Voter ID, Passport)
• Driver’s License
• Payment details (Credit/Debit card information)

1.2 Non-Personal Information

We also collect non-personal information, which cannot directly identify you, such as:

• Browser type and version
• IP Address
• Usage data, including how you interact with our website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected for various purposes, including but not limited to:

• Processing your vehicle rental bookings and verifying your identity
• Facilitating payments and security deposits
• Improving our website and services based on usage patterns
• Sending important updates, including rental confirmation, policy updates, and promotional offers
• Complying with legal obligations, including traffic violations or insurance claims

3. Sharing Your Information

Your privacy is important to us, and we do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1 With Service Providers

We may share your personal information with trusted third-party service providers who help us operate our business, such as payment processors, insurance providers, or customer service platforms. These providers have limited access to your information and are bound by confidentiality agreements.

3.2 For Legal Compliance

We may disclose your personal information if required by law or in response to valid requests by government authorities, such as in cases of traffic violations, accidents, or fraudulent activity.

3.3 For Protection of Our Business

We may also share information to protect the rights, property, or safety of Downtown Studioz, our customers, or others, such as investigating fraud or responding to security threats.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that help us analyze how our website is used and provide tailored services. You can manage or disable cookies through your browser settings, but this may affect your ability to fully use certain features of our website.

5. Data Security

We are committed to protecting your personal information and use industry-standard security measures to safeguard your data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding the personal information we hold about you, including:

• The right to access, correct, or update your personal information
• The right to request the deletion of your data, subject to legal or contractual obligations
• The right to object to or restrict the processing of your information
• The right to withdraw your consent at any time for processing activities based on your consent

To exercise any of these rights, please contact us at info@borrowersconsultancy.com.

7. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. If you click on these links, you will be directed to a third-party site, and we recommend reviewing their privacy policies. We are not responsible for the content, privacy practices, or security of any third-party websites.

9. Changes to This Privacy Policy

Downtown Studioz reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Downtown Studioz
info@borrowersconsultancy.com

By using Downtown Studioz’s services, you acknowledge that you have read, understood, and agree to this Privacy Policy.